Our client, a Financial Services firm offering both Consumer Lending and Mortgages products are currently seeking a qualified and experienced individual to join their team as a Compliance Officer. In this role, you will play a crucial part in ensuring adherence to regulatory requirements and industry best practices. The successful candidate will be responsible for a range of key duties, including:
- Crafting a comprehensive Compliance Monitoring Plan and QA Framework, collaborating closely with our Chief Compliance Officer (CCO) to facilitate effective first and 2nd line compliance reviews.
- Overseeing internal evaluations of policies and procedures, conducting gap analyses, and proposing recommendations for enhancements, while diligently monitoring the closure of identified gaps.
- Executing the Compliance Monitoring Plan through regular reviews, presenting detailed reports to Senior Management/Board, outlining severity of identified issues, recommending remedial actions, specifying timescales, and monitoring closure progress.
- Ensuring swift escalation of identified issues to the CCO and Senior Management.
- Collaborating with the CCO in administering our Consumer Duty and Conduct Risk Framework, ensuring alignment with regulatory requirements and industry standards.
- Offering first-line regulatory guidance/advice as needed, meticulously recording, analysing, and reporting to the CCO regularly.
- Monitoring the administration of complaints in accordance with our policy, presenting monthly trends and issues in Management Information reports to the CCO and other Exec members.
- Independently assessing complaints to ensure fairness, consistency, and justification of outcomes.
- Scrutinising business documentation, customer-facing letters, and materials to guarantee compliance with regulatory requirements, clarity, fairness, and absence of misleading information.
- Designing and delivering Compliance training aligned with our training plan.
- Undertaking ad hoc compliance tasks as assigned by the CCO from time to time.
Skills and Experience:
- Prior experience in a compliance role within the financial services sector, preferably in a lending environment, would be advantageous.
- In-depth knowledge of the regulatory framework in financial services.
- Highly organised and methodical, demonstrating the ability to see projects through to completion.
- Analytical mindset with keen attention to detail.
- Strong communication and interpersonal skills.
- Ability to liaise effectively with operational departments and across all levels of management.
This an exciting role where you can make a meaningful impact on their compliance processes and contribute to the success of the organisation. Apply now to be considered for this dynamic opportunity!